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Vanmoof Servicing
Get your Vanmoof S3 & X3 back on the road with Fettle.
We’ve partnered with Vanmoof to offer dedicated support for riders. With access to exclusive parts and specialized tools, we’ve set up two Vanmoof support centers in London—one in the north and one in the south. Before we get started, here are a few things you should know.
Extraordinary service, zero faff. As seen in...
Vanmoof Electrical Repairs
Electrical Repairs need to be booked into one of our Vanmoof Service Centres, at the moment, this is our Finsbury Park and East Dulwich Branches.
S3 / X3 Repairs:
- We accept both general and electrical repairs. All repair costs will need to be covered by riders.
- General, non-electrical repairs that don’t require specific VanMoof parts (e.g., punctures, brake pad changes) can be booked at any of our locations.
S5 / A5 Repairs:
- We’re not currently accepting repairs on these models, but we plan to launch repair services for all models soon.
How does it work?
Step one : Diagnosis – If you have an electrical issue, we’ll begin with a full diagnostic check to assess the problem and determine the necessary repairs. Ahead of this, you’ll need to grant us access on the Vanmoof App.
Step two : Full Quote – Once we diagnose the issue, you’ll receive a detailed breakdown of the required repairs and costs, including any proprietary VanMoof electrical parts.
Step 3 : Repairs & Servicing – Once you’ve approved the repair, our mechanics will get straight to work.
Step 4: Payment & Collection – Once the work is complete, we’ll notify you so you can come down to the store and collect your bike
We'll collect, fix, and return your bike to your doorstep.
One of our team will come & pick up your bike from your doorstep. We'll fix it, and return it to you within 72 hours. *Available in London only.
What our customers say
Why people choose Fettle?
No more long queues or month-long waits.
You decide whether you want to drop your bike off at a workshop, or we'll come to you to pick it up.
Book online or via the app and keep track of your repair in realtime.
Oh - and we only start work once you have approved an e-quote. That's right. No more nasty bill shock.
Our expert mechanics look after each bike as if it's their own.
98% of our Customers rate fettle 5* on Google...and if you're not satisfied we'll book you back in within 24hrs.